All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Chapman Health and Wellness
11180 SW Hall Blvd
Tigard, Oregon 97223
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least one (1) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
You may contact us before the product is handled and shipped to receive a full refund. In most cases, shipping and handling may take appx. 2 business days.